From Conflict to Service

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    Understanding and handling conflict with greater wisdom should minimize or prevent the damaging effects of broken relationships. It will help theological educators be more effective in their ministry and avoid situations which can lead to failure.  Repeatedly, the Bible declares unity to be an important value, worth pouring our energies into and worth fighting fo. 

    This course begins with offering some basic teaching on the issues related to conflict management and then builds on these to explore a pilgrimage into what it means to have the character of a servant as a theology teacher.

    Course Outcomes

    This course is of particular benefit for theological educators operating in cultures different than their own but the principles and practices that are explored have universal value.  The course will provide insights on different ways people of various cultures handle conflict, teach how to communicate and be a theological educator without negative assessments and help you focus on the process of becoming a servant.

    Course content
    • Conflict management
    • Western approaches to handling conflict
    • Passive-aggressive behaviour
    • Indirect approaches to conflict resolution
    • Forgiveness
    • Communication principles in conflict
    • Pilgrimage to servanthood through openness, acceptance, trust, learning and understanding


    The course materials are authored by Dr Duane Elmer and the course has been assembled by the TV Seminary.  Duane has taught in over seventy-five countries and has provided cross-cultural training to Fortune 500 companies, relief and development agencies, mission organizations, churches, and educational institutions. He previously served as director of the PhD program in educational studies at Trinity Evangelical Divinity School in Deerfield, Illinois. He has also conducted peace and reconciliation efforts in several countries. His books include Cross-Cultural ConflictCross-Cultural Connections, and Cross-Cultural Servanthood.

    Delivery mode

    This is a self-paced online course.


    15 hours of learning.

    ICETE Academy points

    15 points.

    Completion requirements

    You will need to complete the learning sections, a 500 word reflective essay on your pilgrimage into servanthood and a short quiz assessing your knowledge and understanding of the basic notions of cross-cultural communication. 

    Course enrolment key


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